Why Not Just GIVE It Away? My Take On “Free”

Free

A lot of hype surrounded the recent release of Chris Anderson’s new book, “Free: The Future of a Radical Price.” Anderson is the editor of Wired Magazine, and he argues that savvy businesses are embracing the concept of “free” to widen customer bases and provide more value.

Why “Free” Hurts Women In Business

The idea has become popular in recent months, so I wasn’t surprised when a marketing colleague of mine said, “Why are you planning to charge for that new e-book of yours? Why not just give it away, and have a call to action for your services at the end?”

Thinking about it, I realized that the concept of “free” is a slippery slope for women in business. We’re generous by nature, and chances are good we’re already giving away some of our time and expertise.

Women are also notoriously bad at negotiating higher prices and charging what they’re truly worth. (Want proof? Check out “Women Don’t Ask: The High Cost of Avoiding Negotiation.”)

“Free” May Not Always Benefit Your Brand

The concept of “free” also ignores the fact that the more people pay for something, the more they value it. Psychological studies have shown this to be true: in a 2005 Stanford study, people who paid more for a beverage not only thought it tasted better, they believed it made them perform better on tests.

I’m not against giving things away. In fact, I agree with Anderson: I think it’s a great business strategy. I just think it can be taken too far … and women, especially, should be wary of how much they’re giving for nothing in return.

What do you think? Do you have any experiences with giving things away? Let us hear your side of the story!

5 Responses to Why Not Just GIVE It Away? My Take On “Free”

  • Lucy Beer says:

    I’m so glad you wrote this because I do feel that while free promotional items have their place, the concept of ‘free’ can be damaging as well. The more free products that are given away in a particular niche or industry, by the ‘gurus’ or whoever, that would have otherwise been paid for, means that in order to compete, everyone else is expected to give away more stuff for free.
    Not only that, but I do feel it devalues the information or the product itself. It’s a strategy that should be used carefully as just that – a strategy which is part of a bigger picture – free should not be the new pricing model!
    I would love to see some data on how free can be effectively used – percentages of conversions to paid products etc…

  • Kelly Watson says:

    Thanks, Lucy!

    I’ve been reading Chris Anderson’s book & I plan to do a follow-up post with some more information on “free.” It’s surprisingly unbiased, and has a lot of good studies on how free can backfire. Can’t wait to share it :)

  • Free is good; with boundaries. It's a good thing to put on the bottom of your marketing funnel — one or two items only please!

    I find that folks only interested in free are always the folks complaining about things; not an ideal client for most of us.

  • Free is good; with boundaries. It's a good thing to put on the bottom of your marketing funnel — one or two items only please!

    I find that folks only interested in free are always the folks complaining about things; not an ideal client for most of us.

  • Pingback: Success and the Fine Art of Shutting the Hell Up | One Woman Marketing

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