Help! My Business is Having an Identity Crisis!

If I had to sum up 2009 in a single phrase, I would call it the year of cash flow. There was never quite enough.
In previous years I had kept busy with various copywriting assignments, but as the recession deepened, my clients started pulling their work in-house. In my copious amounts of spare time, I created e-books, coaching programs and online classes, but nobody seemed willing to part with their money.
One year later, I have more writing assignments than I know what to do with. Cash flow is no longer an issue. But as I’m cramming more and more projects into my schedule, my blog has taken a hit. Traffic is dropping and the email newsletter list is stagnant. What’s worst, though, is that I don’t know who I’m writing to anymore.
Identifying the Problem
Let’s be honest. I chose the tag line “Marketing to women. Marketing for women” out of greed.
Yes, greed. I didn’t want to choose one or the other. I wanted to have it all. I wanted to be everything to everybody, so I ignored the fact that marketing to women and marketing for women are two very different things with two very different audiences.
This hasn’t served me well — and this has become increasingly obvious in the past few months.
If you’re a longtime reader, you’ll remember I was recently forced to change my business name. That was an unexpected blessing, because the new name, “One Woman Marketing” describes me perfectly, and it really resonates with people.
But this old tag line is no longer cutting it. I need something that describes me and — tacky marketing buzz phrase coming! — my unique selling proposition.
Identifying the Passion
I’ve been thinking about it a lot lately. I resonate with issues surrounding women in business. But who I really resonate with are small business owners who hate marketing. The people who started their own business because they had a dream and that dream didn’t involve marketing, but they’ve come to realize that marketing is essential and that realization makes them think — holy crap. This sucks.
Those are the people I want to reach. And I want to do it through honesty and transparency (another buzzword) because frankly, the whole “marketing guru” thing is overplayed. I’d much rather help people as a person who has been there, done that and made every mistake in the book. That way others can learn from my mistakes.
One more thing: I really like marketing. And I think these small business owners would like marketing too, if they could just get over their used-car salesman stereotypes and find marketing methods that actually resonate with them.
Creating the Solution
That’s my motivation. I’ve been trying to sum that up in a unique tag line, but I’m not sure I’ve got it yet.
I started with “Marketing Help and Hope for the Solopreneur,” but not everybody knew what the term “solopreneur” meant.
And I really like the tag line “Taking the Shame Out of Self Promotion,” but that limits it to self-promotion and ignores the business angle.
Other options I’ve come up with include:
• Dread-free marketing (It touches on the right emotion, but it’s not very catchy.)
• Marketing For Small Business Owners Who Hate To Market (Too wordy.)
• Mending the Marketing Mindset (Eh. Not quite.)
• Suck-Free Marketing for Small Business Owners (My mom nixed this one.)
I am stuck. And you know what? It doesn’t really matter what I think. For the tag line to be successful, it has to resonate with YOU. The reader.
That’s why I’m asking you for help. What do you resonate with? Do you like “Taking the Shame Out of Self Promotion,” or do I need to go back to the drawing board?
I would love your feedback on this. Please leave me your thoughts — good, bad and neutral — in the comments section below.






I don't know if people feel Shame about marketing. Maybe they're not comfortable tooting their own horn, but that's not the same as shame. And “Self Promotion” conjures up images of “look at me!” types who can't stand being out of the spotlight for a moment, who are just attention whores, and nobody WANTS to be that person, either. I think keeping Marketing in the tag line is important, as is touching on how people really feel about it. They hate it. They don't like it. They don't know how to do it. They feel awkward doing it. Not sure what word/s cover that – so as to avoid a tag PARAGRAPH – but maybe this will steer you in the right direction.
niche marketing at your service/niche marketing when and where you need it/ your partner in marketing/ small business marketer / marketing where you need it/ next level marketing… just throwing some ideas out there to help get the ball rolling
I hear ya. As I'm reading this I'm trying to think of my meetings with clients and prospective clients…and to think of what their biggest arguments are against various forms of marketing. Maybe that's a place to start.
I hear: I don't have the time. I don't have the money. We don't have the manpower. and so on. Maybe there is something in there. People look at marketing as either time consuming and/or costly.
For that reason I kinda like your first one of “Dread Free Marketing”…but I understand your hesitation. I'll put the thinking cap on and see what might fit that sentiment.
Hey! I was just wondering where you'd gone, Kelly! I miss your podcasts.
Real Marketing for Real Entrepreneurs?
“Marketing for the rest of us”
I love that, Tom! That's really what it's all about, right?
Thanks Ken!
I like your ideas around the phrase “niche marketing” … thanks for helping me brainstorm some new options!
Good food for thought. I agree — shame isn't quite it, but the word marketing is important.
Making a Mole-Hill out of Marketing.
Marketing without shame that's my take.
I know I'm way late to this party but I'm just catching up with some Google Reader-ing….I'm wondering if the emphasis shouldn't be on what people are trying to avoid (sucky, shameful self-promotion) but rather on the more positive aspect, which is what you nail when you say “I really like marketing. And I think these small business owners would like marketing too, if they could just get over their used-car salesman stereotypes and find marketing methods that actually resonate with them.”
So for what it's worth…that's the direction I would personally take your brainstorming around this….If I have any brainwaves I'll be sure to let you know!